Servicenow ELA

The Department of Health and Human Services (HHS), Centers for Medicare and Medicaid Services (CMS) may have a requirement to provide ServiceNow (SNOW) Enterprise License Agreement (ELA).

Solicitation Summary

The Department of Health and Human Services (HHS), Centers for Medicare and Medicaid Services (CMS) may have a requirement to provide ServiceNow (SNOW) Enterprise License Agreement (ELA).

Solicitation in a Nutshell

Item

Details
Agency Department of Health and Human Services (HHS), Centers for Medicare and Medicaid Services (CMS)
Solicitation Number 250045J
Status Forecast Pre-RFP
Solicitation Date 04/2025 (Estimate)
Award Date 08/2025 (Estimate)
Contract Ceiling Value $52,218,000
Contract Vehicle GSA CONSOLIDATED MULTIPLE AWARD SCHEDULE
Competition Type  Full and Open / Unrestricted
Type of Award  Task / Delivery Order
Primary Requirement Information Technology
Duration 1 year(s) base plus 4 x 1 year(s) option(s)
Contract Type  Firm Fixed Price
No. of Expected Awards N/A
NAICS Code(s):
511210

Software Publishers
Size Standard: $41.5 million annual receipts
Place of Performance:
  • United States
Opportunity Website: https://www.ebuy.gsa.gov/ebuy/

Background

This effort is to procure/acquire ServiceNow licenses for the Centers for Medicare and Medicaid Services (CMS) for CMS requirements for the next five years. This effort will continue the acquisition of ServiceNow licenses that are provided under the current ELA for ServiceNow. CMS envisions that a multiple-year, fixed price per unit based contract that will be established between the agency and a contractor through which these needs will be met and exceeded over the course of time. The contractor must be capable of providing all ServiceNow products, and additional quantities of the products listed in Attachment C along with any new ServiceNow products. The contractor must deliver the ServiceNow software maintenance listed in Attachment C for the periods specified in the order.

Requirements

  • ServiceNow (SNOW) Enterprise License Agreement (ELA)

How can GDIC Help?

As a consulting firm that specializes in helping companies prepare winning proposals for government contracts, GDIC can provide a wide range of services to help offerors prepare their C2E proposal, including capture management, proposal writing, proposal management, and proposal review. GDIC can also provide training and support to help offerors understand the technical and administrative requirements outlined in the solicitation, and can provide guidance on how to structure the proposal to maximize its chances of success.

Our business development and proposal professionals have several decades of experience and expertise in construction proposals and contracts for government. By working with GDIC, offerors can increase their chances of winning the C2E contract and can position themselves for long-term success in the federal marketplace.

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