Passport Headquarters Program Support Services (PHPSS)

The Department of State (DOS), Bureau of Consular Affairs (CA), Passport Services Directorate (PPT) has a continuing requirement for a highly qualified contractor to provide comprehensive onsite program and administrative support for Passport Headquarter Office and four (4) Regional Offices.

Solicitation Summary

The Department of State (DOS), Bureau of Consular Affairs (CA), Passport Services Directorate (PPT) has a continuing requirement for a highly qualified contractor to provide comprehensive onsite program and administrative support for Passport Headquarter Office and four (4) Regional Offices.

Solicitation in a Nutshell

Item

Details
Agency The Department of State (DOS), Bureau of Consular Affairs (CA), Passport Services Directorate (PPT)
Solicitation Number N/A
Status Pre-RFP
Solicitation Date 04/2024 (Estimate)
Award Date 08/2024 (Estimate)
Contract Ceiling Value $68,965,000.00
Solicitation Number N/A
Competition Type Small Bus Set-Aside
Type of Award IDIQ – Agency Specific
Primary Requirement Administrative, Logistics & Management
Duration 1 year(s) base plus 4 x 1 year(s) option(s)
Contract Type Cost Reimbursement,Indefinite Delivery Indefinite Quantity,Labor Hour
No. of Expected Awards N/A
NAICS Code(s):
541611
Administrative Management and General Management Consulting Services
Size Standard: $24.5 million annual receipts
Place of Performance:
  • Washington, District Of Columbia, United States
Opportunity Website: https://sam.gov/content/home

Background

A chief responsibility of CA is to carry out the Secretary of State’s authority to issue passports.  Each year millions of Passport Books and Cards are issued to U.S. Citizens worldwide.  CA/PPT is responsible for issuing passports to eligible U.S. citizens who apply.  CA/PPT/HQ manages a network of domestic Passport Centers and Agencies located throughout the U.S. to carry out this responsibility.  PPT/HQ, including its Regional Offices oversees 28 Passport Agencies and Centers, 2 Passport Production facilities, and over 9,000 acceptance facilities nationwide.  PPT/HQ Regional Offices are located in the Washington, D.C., New Hampshire, California, and Texas.  PPT/HQ is ultimately accountable for secure and timely issuance of Passports to U.S. citizens.  PPT/HQ manages workflow, work processes, internal controls and other crucial functions to ensure the integrity and security of Passport operations.

Requirements

  • The Contractor shall provide comprehensive onsite program and administrative support for Passport Headquarter Office and four (4) Regional Offices
  • The scope of work includes resolving complex inquiries from the public, diplomats, and other Passport customers in performing records management services and administration of lost and stolen Passports
  • Passport books/card applications are not processed under this contract
  • The scope includes all program analysis, administrative support, and business process improvement required to support PPT/HQ operations
  • Additional requirements within the scope of the work may be added in the future, which may require special project assistance and other program support services
  • A facility clearance at the minimum of SECRET level is required to perform work on this contract. The prime and the subcontractor must have an active SECRET facility clearance upon proposal submission. The Contractor shall conform to Government requirements to vigilantly safeguard against fraudulent activities in all phases of the operations performed under this contract

How can GDIC Help?

As a consulting firm that specializes in helping companies prepare winning proposals for government contracts, GDIC can provide a wide range of services to help offerors prepare their C2E proposal, including capture management, proposal writing, proposal management, and proposal review. GDIC can also provide training and support to help offerors understand the technical and administrative requirements outlined in the solicitation, and can provide guidance on how to structure the proposal to maximize its chances of success.

Our business development and proposal professionals have several decades of experience and expertise in construction proposals and contracts for government. By working with GDIC, offerors can increase their chances of winning the C2E contract and can position themselves for long-term success in the federal marketplace.

Make an Appointment