The Department of the Navy, Naval Sea Systems Command (NAVSEA), Naval Surface Warfare Center Dahlgren Division (NSWCDD) and Dam Neck Activity (DNA) has a requirement for Secretarial and Clerical Support Services for NSWCDD.

The Naval Surface Warfare Center Dahlgren Division (NSWCDD) and Dam Neck Activity (DNA) provides comprehensive and dedicated support to the Navy of research, development, test and evaluation, analysis, systems engineering, integration and certification of complex naval warfare systems and fleet support. Additional Contractor support of administrative and clerical support services is required as NSWCDD and DNA continues to provide the military with testing and certification by utilizing its Potomac River Test Range in Dahlgren, VA and provides fleet support at Combat Direction Systems Activity in Dam Neck which is located in Virginia Beach, VA.

• The Contractor shall perform general secretarial and clerical duties necessary to meet the needs of the Branch/Secretary II, Division/Secretary III, Department/Administrative Assistant or Program Office/Administrative Assistant.
• Answer and screen incoming telephone calls in a professional manner. Determine the nature of calls and refer the caller to the appropriate personnel or office. Record a written or electronic message if the requested person is not available. Answer routine customer questions providing customer support and personally respond and take for action any call related to office procedures or processes. The Contractor shall maintain telephone contact with other personnel in support of the Department, Division, Branch, or Program Office being supported.
• Receive, greet, and screen visitors. Determine the nature of the visit and direct the visitor(s) to the appropriate person.
• Maintain a log of all visitors.
• Provide staff and customers with accurate and complete information on administrative support process, procedures, and documentation requirements.
• Manage executive office in accordance with agency policy, coordinating actions with other executive staff, and maintaining accountability for documentation.
• Under limited supervision, collect, analyze, and research data for assigned projects.
• Prepare briefing material, charts, graphs, and other presentation materials independently.
• Make administrative decisions independently, providing completed projects and assignments.
• Independently handle correspondence not requiring personal attention of the Government manager.
• Assist in development and preparation of administrative and staff reports.
• Ensure quality assurance and completeness of reports.